At Solarity Labs, we strive to provide a seamless and secure shopping experience. This Payment Policy outlines the payment methods we accept and the terms associated with processing payments for your purchases.
Accepted Payment Methods
We accept the following payment methods for all online orders:
Major Credit Cards: Visa, MasterCard, American Express, Discover, and other widely accepted credit and debit cards.
PayPal: Secure payments via your PayPal account or as a guest through PayPal’s platform.
Venmo: Secure Payments via your Venmo account
Apple Pay: Fast and secure payments using Apple Pay on supported devices.
Google Pay: Convenient payments using Google Pay on supported devices.
Shop Pay: Streamlined checkout with Shop Pay for a quick and secure experience.
All payments must be made in USD at the time of purchase unless otherwise specified.
Payment Processing
Security: All transactions are processed through secure, encrypted payment gateways to protect your personal and financial information. We comply with Payment Card Industry Data Security Standards (PCI DSS) to ensure your data is safe.
Authorization: By submitting a payment, you authorize Solarity Labs to charge the selected payment method for the total amount of your order, including applicable taxes, shipping fees, and any other charges.
Payment Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase.
Payment Issues
Declined Payments: If your payment is declined, please verify your payment details and ensure sufficient funds or credit are available. You may also contact your payment provider for assistance. We will notify you via email if a payment issue occurs, and you will have 48 hours to resolve it, or your order may be canceled.
Fraud Prevention: To protect our customers, we may verify certain transactions. If additional verification is required, we will contact you promptly.
Currency and Pricing
All prices are listed in USD and are subject to applicable taxes and shipping fees, which will be calculated at checkout.
Refunds and Disputes
Refunds are processed according to our Return Policy. Please review it for details on eligibility, timeframes, and procedures.
If you have a payment dispute, please contact our customer service team at support@solaritylabs.com within 30 days of your purchase. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions about our payment methods or need assistance with a transaction, please reach out to our customer support team:
Email: support@solaritylabs.com
Phone: (801) 513-1644
Hours: Monday–Friday, 9 AM–5 PM MST
We reserve the right to update this Payment Policy at any time. Changes will be posted on this page with an updated effective date.
Last Updated: June 2nd,, 2025